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Coach, Leader, Problem Solver, Thinker,         Tech Guru.

Profile

I have 10+ years of Managerial Experience in Customer Service Businesses and have managed teams as large as:  5 Salaried Managers and 150 hourly workers with maximum annual sales in the $5-$7 million range.

I am a passionate leader who enjoys the challenges of new ventures. I am very “Attention to Detail” oriented and a firm believer in Systems, Processes, and Procedures (Doing the same thing, every time, at every location, at a consistently high satisfaction level). I am a firm but fair leader who believes in empowering the team to make decisions in the best interests of the business.  I have consistently maintained low employee turnover and high employee satisfaction in all of my managerial positions.

Experience

Oct 2005 – Today

BrightAdvice.com

Web Design & Development, Affiliate Marketing

Sept 2011 – Jan 2014

EnergyPros.com

Director of Operations

Jan 2000 – Today

Professional Poker Player

Psychologist, Mathematician, Artist, Deal Maker, & Public Relations Expert.

Aug 1995 – Jan 2001

Electric Beach Tanning

Owner & Operator

Jan 1993 – Jan 1996

PepsiCo

CAPEX & Facilities Manager

May 1992 – Jan 1996

PepsiCo

Multi-Unit Manager

Managerial Positions I’ve held & Projects I’ve been directly involved in from concept to completion:

Since 1992 I have managed, created, and owned businesses that are rewarding fun places to work while delivering great guest experiences.