I have 10+ years of Managerial Experience in Customer Service Businesses and have managed teams as large as: 5 Salaried Managers and 150 hourly workers with maximum annual sales in the $5-$7 million range.
I am a passionate leader who enjoys the challenges of new ventures. I am very “Attention to Detail” oriented and a firm believer in Systems, Processes, and Procedures (Doing the same thing, every time, at every location, at a consistently high satisfaction level). I am a firm but fair leader who believes in empowering the team to make decisions in the best interests of the business. I have consistently maintained low employee turnover and high employee satisfaction in all of my managerial positions.
Oct 2005 – Today
Web Design & Development, Affiliate Marketing
Sept 2011 – Jan 2014
Director of Operations
Jan 2000 – Today
Professional Poker Player
Psychologist, Mathematician, Artist, Deal Maker, & Public Relations Expert.
Aug 1995 – Jan 2001
Electric Beach Tanning
Owner & Operator
Jan 1993 – Jan 1996
CAPEX & Facilities Manager
May 1992 – Jan 1996
Managerial Positions I’ve held & Projects I’ve been directly involved in from concept to completion:
Since 1992 I have managed, created, and owned businesses that are rewarding fun places to work while delivering great guest experiences.